Santa Rosa Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM
5

Chris and Matt are professional, competent and just plain friendly. I know Im in good hands with Larsons and I appreciate their good customer service!

Thank you Sandra for this awesome feedback! Your satisfaction as our customer is what drives us to provide top-notch service. We'll be sure to pass on your kind words to Chris and Matt. Please feel free to reach out if you need anything – we're here to help!

- Larsen Auto Care
5

Always great coming here! Friendly staff, honest work, and reliable information. What more do I need. Im glad I found someplace I can trust in my repairs and worries . 5/5 . Glad this crew is around.

Thank you David for your amazing feedback! We are thrilled that you had such a positive experience with us. We take pride in providing exceptional customer service and reliable repairs. We're grateful for customers like you and look forward to serving you again in the future!

- Larsen Auto Care
5

Once again, the guys at Larsen's deliver! My check engine light went on, and after scanning the codes, they thought they knew what to repair. However, when I brought it back for the actual repair, the codes had vanished, and they could not find anything wrong with the car, so rescinded the diagnoses charge when I came to pick it up! I have been servicing my car with Larsen's for the past 7-8 years or so, and they have always treated me and my car as if I am their most important client, which I am obviously not! I have had the best services and respect at Larsen's. They also always have a loaner car for me to borrow if I need one! I will use them for as long as I have a gas car! (our other car is electric). Thank you, Chris and Matt in the office too! You are always so helpful on the phone. I remain a loyal customer!

Dear Vivian, thank you for being a loyal customer! We're glad you had a positive experience at Larsen's, and we appreciate your kind words about our team. We strive to provide top-notch service to all of our customers, no matter how long they've been with us. Whether it's a gas or electric car, we're here for you. We look forward to serving you for many more years to come!

- Larsen Auto Care
4.5

Once again, a wonderful time was spent at Larsens and top notch work was dome!!

4

Returning to the Santa Rosa area after many years, we realized we were needing to renew or develop new relationships regarding auto repair, handyman, gardener etc. Well the auto repair became a necessity and a priority. We asked our daughter to talk with her friends for recommendations, unfortunately nothing positive came about because everyone was extremely busy and did not have the time to address the issue we were having with our car. However the last repair shop I spoke with suggested I call Larsen Auto Care, they would sometimes take their overflow work and they are a reputable repair shop. I gave them a call and they too were extremely busy and they could not address the issue immediately, but if I could get our vehicle into their shop they would diagnose the issue and then they could give me a general idea what the issue is and when then could begin to work on our vehicle at which time they would give it a thorough diagnose and provide a complete factual understanding of the issue(S) and cost of parts and labor and time needed to repair. Needless to say we were very happy campers, and very much appreciate the effort and time Larsen Auto Care put in to help someone who was in dire need and wasn't a current customer. Larsen Auto Care followed thru on their word and provided us with outstanding customer service. We are again happy campers driving a well running vehicle. Bottom line, if you are looking for a quality and honorable repair shop that provides outstanding customer service and you do not include Larsen Auto Care in your recherché you will be doing yourself a disservice. Oh FYI for those who are wondering why only 4 stars, only my cardiologist gets 5 stars.

5

The people at Larsen Auto Care are very professional, and do their best to make sure everything is clear, and understood when doing work and labor on our cars. We've always had an excellent experience there and are thankful we have a trusted place to go with our vehicles.

Thank you, Alissa, for your wonderful review! We're delighted to hear that you consistently have a positive experience at Larsen Auto Care. Providing clear and transparent service is a top priority for us, and it's great to know that our efforts are appreciated. We're grateful for your trust in our team and look forward to serving you and your vehicles in the future!

- Larsen Auto Care
5

Great attentive team -Ron, Matt, Chris! Perfect work and recommendations, fair pricing, work completed when promised. Used them for many years and always good work.

Dear Gene, thank you for choosing us as your go-to service provider! We greatly appreciate your continued trust and loyalty. It's wonderful to hear that our team has consistently delivered excellent service over the years. We look forward to serving you again in the future!

- Larsen Auto Care
5

I think the service was very professional and honest. My only disappointment is that the are now charging a fee to use your credit card.

Thank you for your positive feedback, Connie! We're glad to hear that you found our service professional and honest. We appreciate your loyalty and understand your concern about the new fee. We continuously evaluate our policies to provide the best possible experience for all customers. Your feedback is valuable and helps us improve.

- Larsen Auto Care
5

great work.

Thank you for the 5-star review, Darbs! We are delighted to hear that you found our work to be great. This kind of feedback motivates us to continue delivering top-notch service to our valued customers like you. We look forward to serving you again in the future!

- Larsen Auto Care
5

A/C is expensive work anywhere you go. The team here was easy to communicate and work with, I felt unusually comfortable with them. Honesty seems hard to come by these days, so I appreciated their efforts, and the results were excellent.

We're thrilled to hear that you had such a positive experience, Ian! Providing honest and excellent service is at the core of what we do here. We understand that A/C repairs can be costly, but we strive to make the process as smooth and transparent as possible. Thank you for recognizing our efforts, and we look forward to helping you in the future!

- Larsen Auto Care
Larsen Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Larsen Auto Care (707) 535-0720 if you have any issues in accessing any area of our website.