Santa Rosa Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM
4.5

Once again, a wonderful time was spent at Larsens and top notch work was dome!!

4

Returning to the Santa Rosa area after many years, we realized we were needing to renew or develop new relationships regarding auto repair, handyman, gardener etc. Well the auto repair became a necessity and a priority. We asked our daughter to talk with her friends for recommendations, unfortunately nothing positive came about because everyone was extremely busy and did not have the time to address the issue we were having with our car. However the last repair shop I spoke with suggested I call Larsen Auto Care, they would sometimes take their overflow work and they are a reputable repair shop. I gave them a call and they too were extremely busy and they could not address the issue immediately, but if I could get our vehicle into their shop they would diagnose the issue and then they could give me a general idea what the issue is and when then could begin to work on our vehicle at which time they would give it a thorough diagnose and provide a complete factual understanding of the issue(S) and cost of parts and labor and time needed to repair. Needless to say we were very happy campers, and very much appreciate the effort and time Larsen Auto Care put in to help someone who was in dire need and wasn't a current customer. Larsen Auto Care followed thru on their word and provided us with outstanding customer service. We are again happy campers driving a well running vehicle. Bottom line, if you are looking for a quality and honorable repair shop that provides outstanding customer service and you do not include Larsen Auto Care in your recherché you will be doing yourself a disservice. Oh FYI for those who are wondering why only 4 stars, only my cardiologist gets 5 stars.

5

The people at Larsen Auto Care are very professional, and do their best to make sure everything is clear, and understood when doing work and labor on our cars. We've always had an excellent experience there and are thankful we have a trusted place to go with our vehicles.

Thank you, Alissa, for your wonderful review! We're delighted to hear that you consistently have a positive experience at Larsen Auto Care. Providing clear and transparent service is a top priority for us, and it's great to know that our efforts are appreciated. We're grateful for your trust in our team and look forward to serving you and your vehicles in the future!

- Larsen Auto Care
5

Great attentive team -Ron, Matt, Chris! Perfect work and recommendations, fair pricing, work completed when promised. Used them for many years and always good work.

Dear Gene, thank you for choosing us as your go-to service provider! We greatly appreciate your continued trust and loyalty. It's wonderful to hear that our team has consistently delivered excellent service over the years. We look forward to serving you again in the future!

- Larsen Auto Care
5

I think the service was very professional and honest. My only disappointment is that the are now charging a fee to use your credit card.

Thank you for your positive feedback, Connie! We're glad to hear that you found our service professional and honest. We appreciate your loyalty and understand your concern about the new fee. We continuously evaluate our policies to provide the best possible experience for all customers. Your feedback is valuable and helps us improve.

- Larsen Auto Care
5

great work.

Thank you for the 5-star review, Darbs! We are delighted to hear that you found our work to be great. This kind of feedback motivates us to continue delivering top-notch service to our valued customers like you. We look forward to serving you again in the future!

- Larsen Auto Care
5

A/C is expensive work anywhere you go. The team here was easy to communicate and work with, I felt unusually comfortable with them. Honesty seems hard to come by these days, so I appreciated their efforts, and the results were excellent.

We're thrilled to hear that you had such a positive experience, Ian! Providing honest and excellent service is at the core of what we do here. We understand that A/C repairs can be costly, but we strive to make the process as smooth and transparent as possible. Thank you for recognizing our efforts, and we look forward to helping you in the future!

- Larsen Auto Care
5

Best car service place ever. Always reliable, courteous, and efficient!

Thank you, M C, for your glowing feedback! We're delighted to hear you believe we're the best car service place ever. Providing reliable, courteous, and efficient service is always our top priority. We look forward to serving you again soon!

- Larsen Auto Care
5

Communication is clear, estimate is fair. Save me money for my old Subaru.

Thank you for your kind words, Viola! We're thrilled to hear that your experience with us was top-notch. If there's anything else we can do for you and your Subaru, just let us know. We're here to help!

- Larsen Auto Care
5

Everyone helpful and professional in the extreme! Am a long time customer and have always had top care and service. Am very grateful!

Thank you for the kind words, Nancy! We're delighted to hear that you always receive exceptional care and service from our team. Your satisfaction is our top priority, and we appreciate your continued trust and loyalty. If there's anything else we can do for you, please don't hesitate to reach out.

- Larsen Auto Care
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