Santa Rosa Auto Repair

As usual, the service that was needed was thoroughly explained, as was the work done after it was completed. The response to a semi-emergency situation (we had to have our car towed from being stuck in a parking lot) and the work was done efficiently in a day. All employees were friendly, efficient and helpful. Can't ask much more from a service business.

Great Friendly Knowledgeable Service Fast Turn Around Convenient Loaner Vehicles Highly Recommend Larsens

Excellent

Scheduled an appointment for an oil change. After I dropped the car off they contacted me and noted that there were other scheduled services due, but put no pressure on me to have them done then. Work was done on time at a reasonable price. As always, everybody I spoke to was friendly and helpful. I'm been taking my cars to Ron since his shop was in Windsor. I have never had an issue with him or his work and have never hesitated to recommend Larsen's to everybody I know. None of the people who have followed that recommendation have ever had a bad thing to say about the shop, either.

I love bringing my Volvo here…!!!They are the best in every way.. so professional and also heart felt! I choose this place as my main mechanic.. they know my car really well . I totally trust them . They lend me a car so I could go ahead with life easily.. they are all positive people and I always leave with a smile. Ron the owner takes his time out of his busy day to say hi and make sure everything is ok.. I am super grateful for them . I have come here countless of times and will return always.

Above and beyond with the service, and very personable team. I have been here a few times and never been upsold, and often given some good advice for no extra charge.

Clean and well run by personable and knowledgeable folks. No attempt to up sell at all. Refreshing!

You need to know this! I owned an auto repair facility and know the ins and outs of the business and how essential customer service is! A few months ago Larsons did an excellent job installing a radiator in my daughters Toyota 4Runner. They were kind and very professional. A couple of days ago my daughter drove home from college and said her car was making a noise. I discovered the overflow hose to the radiator was broken off at the radiator. No one has been under the hood since the radiator was installed. It just broke. Called Larson and set up a time to bring it in. THEY WERE WONDERFUL! They warranted and replaced the radiator with excellence, timely and at no charge. They also didn’t upcharge me for other items that they could have found that may or may not have needed repair. This is an honest reputable repair facility of the highest caliber! I will not take my cars anywhere else now. They have earned my loyalty and trust even though I wasn’t invited to their Friday barbecue…...again. ;-]

Best auto mechanics in town!! They have amazing customer service, listen if you problems, and *actually* diagnose complex issues.

These guys are great (as usual) ! All pretty simple today, just a service appointment but in addition, they helped me with a few little pesky details I was worried about and the bottom line was NOT inflated like everything else I bought today! So YAY, Larsen...you rock! Being able to trust my Mechanic is SO valuable! Susan