Santa Rosa Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM
4

The whole team at Larsen Auto Care were welcoming, responsive and caring. First to an emergency battery replace which also required new connectors then to a followup oil change with a few maintenance items included. I was treated like a human being not a walking wallet. I was able to talk directly with Ron who was supervising all work on the car. He showed and explained in ways I could understand. My two complaints were they used standard oil when I usually use synthetic. Next time I will know to ask for what I want in advance. The second is a pet peeve I have about the auto reminder for oil changes. I like mine turned off. I am sick to death of being nagged by my electronics. They did a fantastic job of clearing all the grunge off my headlight covers. My sweet ride now has sparkling eyes! Thanks you.

Thank you so much Anna for your review. Explaining in a way people can understand is how Ron likes to do things. I will let him know you said that. If we haven't already, we will note your file on the synthetic oil for oil service on your vehicle from here on out. Sorry about not being able to turn the service reminder off. All we can do is reset it every time you come in for an oil change. I wish there was a way to turn it off for good. Thank you so much, Happy Holidays to you. Thanks again.

- Larsen Auto Care
5

I appreciate the good service. It's hard to find a good mechanic to trust. I am lucky to have Ron & Larsen's.

Thanks so much Sarah. Ron said he is lucky to have you.

- Larsen Auto Care
5

We needed our vehicle checked over for a cross country trip. These people did such a thorough job and gave us complete peace of mind. They even recommended we have our headlamps refurbished which was so brilliant and now so are our headlights! Thanks so much for everything.

Oh thank you so much McKenna. We enjoyed you both. Enjoy time with your friends while you're here, and have a fun road trip to your next adventure. Makes us have wild dreams of our next adventure. Thanks for your time. Larsen Auto Care, Chris, Ron & Ali

- Larsen Auto Care
5

Great place and great people!

"I do declare". You're a sweetheart!! Thank you Gregory!!

- Larsen Auto Care
5

First off...friendly and professional . Quote almost to the penny, no uneeded add-ons. Loaner car available as needed. Work done in a timely fashion. Thank make you feel as if you joined their family, from front office, to shop staff, to the owner...thank you Ron and all.

Im so glad you had a great experience here. I will let everyone know. Thank you so much for that. We enjoyed you as well. thanks so much for your kindness.

- Larsen Auto Care
5

Been coming here for several years - great mechanics, honest, up front, excellent customer service, free loaner. No need to ever go back to the dealer for servicing or repairs!

5

Larsen Auto Repair is the only professional auto repair shop I have ever taken my car to. They went right to work on the vehicle upon my arrival. The work and explanations of the work was exceptional. I had the car aligned and suspension checked. I appreciated the care they took with the car. And the shop is unbelievably clean and organized, which is always a good sign. When I drove off, I could feel the difference in the car's handling. Thank you, Larsen Automotive - I highly recommend

Im so glad you were happy. Thanks so much for coming in. It was a joy to look at your car. Its gorgeous. Ill let the guys know that all is well. Thanks so much for the wonderful review. Take care. Talk to you soon.

- Larsen Auto Care
5

What a pleasant experience. From the nice, clean, waiting room, to the really pleasant people to talk to, to the clean and orderly shop. They listened to what I had to say, took notes, and took care of business. They found the problem of my EVAP leak, fixed it, and now no more red engine light on my dash display. They even noted and let me know what maintenance items that were coming up. Larsen Auto Care in my opinion, is definitely 5 star. And they even gave me a Veteran discount. That was nice.

5

I am glad to have an opportunity to recommend Larsen Auto Repair. They are thorough, competent, honest, reliable, and helpful.

Thank you Gurdon. Ron believes in his business and it shows. Thank you for your service review!! Always a pleasure to see you.

- Larsen Auto Care
5

The service on my truck went well except that the steering wheel wasn't straightened out as I requested and the loaner car suffered inability to start while in a parking lot. AAA got it started again. R Zimmer

Hello there. I'm so sorry we weren't able to align your steering wheel. I think it needed and alignment, and Im not sure if you wanted one? Would you like to come in so we can align it? Thank you so much for telling us about the loaner. We never know when things are going on with them until our customers let us know. Please let us know what we can do for you Richard. Tell us your expectations. We would like to know. Thank you!!

- Larsen Auto Care
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